Engineering Division

During the week of April 23rd – 26th, eighteen different State, City and non-government agencies (see agency list) participated in two Disaster Recovery Centers (DRCs) held in Waimanalo and Koko Head District Parks.  The DRCs were opened to provided those affected by the recent severe weather, valuable information about available services and assistance at one convenient location.

The Department of Land and Natural Resources (DLNR), supported the DRCs by providing resources and fielding questions on the National Flood Insurance Program (NFIP).  If you didn’t have a chance to attend one of the DRCs, the following is a list of publications that DLNR offered relating to the NFIP:

• Heavy Rain Claims (FACTSHEET provided by State of Hawaii DCCA Insurance Division)
• FEMA’s Flood Claim Process
  • Proof of Loss Form
• NFIP Claims Handbook (April 2021)
  • NFIP Summary of Coverage
  • NFIP Summary of Coverage for Commercial Property
  • What is Covered (and Not Covered) Under my NFIP Policy 
• NFIP Key Contacts
• Types of Flood Zones
  • Understanding Zone D
• FEMA FACTSHEET – “NFIP Policyholders Must Follow the Guidelines of their Flood Policy When Cleaning Up”
• Flood Cleanup and the Air in Your Home (by EPA)
• WYO Bulletin W-10035 (Flood Insurance Guidance Concerning Contents Manipulation)

If you have any questions regarding your flood insurance claim, call your claims examiner (see phone list ) or the NFIP Help Center at 1-800-427-4661