Engineering Division, National Flood Insurance Program

• National Flood Insurance Program Key Contacts – October 2020
• National Flood Insurance Program (NFIP) Resource Library
• NFIP Call Center FACT SHEET
• Office of the Flood Insurance Advocate FACT SHEET
• The Choice is Yours – WYO Companies Actively Writing Flood Insurance (2017-2018)
• Homeowner Flood Insurance Affordability Act Surcharge FACT SHEET
• Top Ten Facts for Consumers (F-301)
• Newly Mapped into SFHA Rating Options (Directed to Insurance Agents)
• Your Client’s Flood Risk is Changing – From LOW-to-MODERATE RISK to HIGH RISK
• Preferred Risk Policy Homeowners_Renters Brochure July 2020
• Preferred Risk Policy (PRP) – Businesses (F-437)
• Elevation Certificate: Who Needs Them and Why
• Understanding Flood Loss Avoidance (May 2018)

FLOOD INSURANCE CLAIMS PUBLICATIONS

• NFIP Claims Handbook (October 2017)
  • NFIP Summary of Coverage (June 2019)
  • NFIP Summary of Coverage for Commercial Property
• How Do I File My Flood Claim?
  • Proof of Loss Form
  • Flood Claim Appeals and Guidance
• FEMA WYO Bulletin (W-17013a) – Denial Letter Requirements
• FEMA FACTSHEET – Appealing Your Flood Insurance Claim

OTHER INSURANCE PUBLICATIONS

• MY INSURANCE DOESN’T COVER WHAT? Avoid surprises by understanding your homeowners insurance policy (Hawaii DCCA, Insurance Division, September 2018)